ARTRAY Co., Ltd. establishes the following Privacy Policy to build a framework for protecting personal information. By ensuring that all employees recognize the importance of personal information protection and implement appropriate measures, we are committed to safeguarding personal information.
ARTRAY Co., Ltd. ensures that customers' personal information is kept accurate and up to date. To prevent unauthorized access, loss, damage, alteration, or leakage, we implement necessary security measures such as maintaining security systems, establishing management structures, and conducting employee training.
Personal information provided by customers is used for communications, business-related notifications, responses to inquiries, and sending documents via email or other means.
We properly manage personal information and will not disclose or provide it to third parties except in the following cases:
・With customer consent
・When necessary to provide requested services through subcontractors
・When disclosure is required by law
We implement robust security measures to ensure the accuracy and safety of personal information.
If a customer wishes to inquire about, correct, or delete their personal information, we will respond appropriately after confirming their identity.
We comply with Japanese laws and other regulations related to personal information protection. This policy is periodically reviewed and improved as necessary.
We use the following tools to optimize our website and enhance user convenience. The information collected by these tools is gathered and analyzed anonymously, ensuring that individuals cannot be identified.
We use Google Analytics 4 (GA4) to analyze website traffic and user behavior anonymously, improving site performance.
GA4 collects data using cookies and other tracking technologies, including:
・Visitor count, page views, session duration, clicks, scrolls, and engagement metrics
・Device information (device type, OS, browser type)
・Regional information (city-level)
All collected data remains anonymous and does not personally identify users.
GA4 automatically anonymizes IP addresses, allowing regional analysis without identifying individuals.
The collected data is managed under Google's privacy policy.
For details on Google's data collection and usage, please refer to:
・Google Privacy Policy
・GA4 Data Privacy & Security
We use GA4 to analyze website usage. GA4 only utilizes first-party cookies issued from our domain and does not use third-party cookies. All collected data is anonymized and used to enhance website performance and optimize user experience.
GA4 uses cookies to collect and analyze data such as:
・Number of user visits
・First visit date
・Last visit date
・Number of sessions
・Page views
・Behavioral patterns within the website
Users can manage or disable cookies through their browser settings.
Please refer to the following links for instructions on adjusting cookie settings:
・Google Chrome
・Microsoft Edge
・Mozilla Firefox
・Safari
We provide data collected through cookies via GA4 to Google. This information is anonymously collected and analyzed, ensuring that individuals cannot be identified.
Google independently processes and manages the collected data. For details on how Google handles data, please refer to Google's Privacy Policy.
We do not provide cookie-based data to any third party other than Google, except in the following cases:
・When the user has given consent
・When required by law
・When necessary to protect life, health, or property and obtaining user consent is difficult
・When necessary for public health improvements or child welfare, and obtaining user consent is difficult
・When cooperating with government authorities in executing legally mandated duties
If data needs to be shared with a third party other than Google, we will notify users in advance via our website.
The data collected via Google Analytics 4 is retained for 14 months.
If you have any questions regarding our data collection methods, please contact us at the email address below.
artray@artray.co.jp
This policy may be updated without prior notice due to changes in legal regulations or service updates.
The latest version will always be available on our website.
Last Updated: October 18, 2024
If you have any inquiries or questions, please feel free to contact us.
+81-3-3389-5488
Business Hours: 9:00 AM–6:00 PM
(Excluding Saturdays, Sundays, and Japanese national holidays)